The average delivery time is 1 to 72 hours. But in some situations, it could be longer or shorter. We of course will keep you updated every step along the way!

We may be able to UNblacklist your phone so you can use the original carrier, but that depends on what the locked carrier is.

Please email us (sales@theunlockingcompany.com) and we’ll be able to help you answer that question.

Yes, the majority of the time the total price is the price shown on the website. But depending on lots of variables, on rare occasions, we may have to ask for more just to cover the costs of the premium service. We do however, guarantee, it’s still the lowest price and fastest unlock you’ll find anywhere!

Unlocking your phone online is the easiest, fastest, and most convenient way of unlocking your cell phone guaranteed! How you say? Well because all you need is some good coffee, your favorite slippers, and a good internet connection! The whole process is incredibly easy, only takes a few steps, and requires absolutely zero technical knowledge. So, let’s get started! First, you’ll want to get your phones 15 or 17 digit “IMEI” number by typing *#06# into the dial-pad, this is the phones serial number and is specific to only your phone. Second, using the drop-down menu- select your manufacturer and model, your phones locked country and carrier (If your phone or carrier is not listed in the drop down menus PLEASE contact us via email and we will be happy to assist), then finally enter your phones IMEI, your name, and email. Proceed to checkout where you can pay securely. We will than forward your phones information to the phones manufacturer, they will retrieve the Unlock from their manufacturer database, and lastly send it back to us. We will email you the unlock & unlocking instructions to the email that you provide us in the time stated on the website. Once received, simply power on your cell phone with a sim card that belongs to a different carrier than that of your phone, and soon as the phone boots up it will immediately recognize the non accepted sim card and a box will pop up prompting you to enter the unlock code. After you do so, double check it’s correct, press enter, and it will alert you it’s been accepted. Your phone may or may not re-boot, and now your phone is 100% factory unlocked for any carrier in the world! (Keep in mind some newer phones are remotely unlocked, so if it doesn’t ask for a code, no worries) Finally have the freedom to use your phone on whatever carrier you choose, and we bet with minutes to spare and coffee still in your cup! Unlocking your phone has truly never been easier. If you have any questions about the online process or just want to chat we are here to help. Hope to hear from you soon!

Absolutely. Every purchase is 100% safe and secured. Our website is verified and scanned on a daily basis by numerous accredited online security companies. Each purchase is protected and all billing information completely private. Absolutely no information is shared nor do we save it. We hold ourselves to the utmost highest standards at this company and our customer’s privacy and well being is by far the top priority.

We are not, BUT we have several offices worldwide full of trained professionals who are ready to answer any question or help you with anything you may need.

Call us, chat with us on live help, call us via WhatsApp, Telegram, Facebook, phone, text, or email us. We are a hands on company who is going around the clock. We are right here if you need anything!

We sure would like to think so! On any given day we receive over 5,000 visitors from over 120 different countries. We take what we do very seriously and work very hard to keep a good reputation. With over 3 million phones unlocked and 12 years in the game we have the knowledge and experience to make sure every customer is happy!

There are multiple review websites online you can read current feedback from all our customers. Resellerratings.com TrustPilot.com ReviewCentre.com and we have a B Rating on Better Business Bureau! You can also check out our reviews and feedback on our website as we keep links to all these reviews close to home.

At TheUnlockingCompany, we’re dedicated to unlocking your phone quickly and reliably. We’ve got an excellent success rate to prove it! If your unlock isn’t completed within the average time, you’ll receive store credit, and we’ll keep working on your IMEI daily until we are successful. We’re the only company in the industry that offers this kind of ongoing support, because our goal is simple: to make sure you end up with an unlocked phone you can use on any network, anywhere. You’re not just a customer, you’re part of our unlocking family.

We accept debit card, credit card, and check card. Every purchase is absolutely 100% safe and private.

Absolutely. Contact sales@theunlockingcompany,com and we will get you a discount code immediately. 

We are always happy to help provide further assistance after your purchase, You can contact us via email, sales@theunlockingcompany.com, and we will answer as soon as we can!

At TheUnlockingCompany, we’re dedicated to unlocking your phone quickly and reliably. We’ve got an excellent success rate to prove it! If your unlock isn’t completed within the average time, you’ll receive store credit, and we’ll keep working on your IMEI daily until we are successful. We’re the only company in the industry that offers this kind of ongoing support, because our goal is simple: to make sure you end up with an unlocked phone you can use on any network, anywhere. You’re not just a customer, you’re part of our unlocking family.

Specific times of the day can be busy and may take a little longer to get to your messages and phone calls. We do recommend emailing us (sales@theunlockingcompany.com) as we respond to our emails first. We appreciate your patience and we promise you will be responded to during our customer service hours (Monday thru Saturday 6am – 9pm Los Angeles time)

When a carrier sells a phone to you or anyone else they place a software lock on it, making it impossible to use your phone on a different carrier. In turn people are forced to purchase a brand new expensive phone every time they switch carriers and pay horribly expensive roaming charges every time they travel. And we think that stinks. It’s your phone, you should be able to do with it what you please. Cell Phone Unlocking is unlocking your phone to use on another carrier, plain and simple. It disables that network lock and allows you to enter any sim card from any carrier you choose. Yeah, it’s awesome. All it requires is typing a short unlock code into the cell phone’s dial pad and pressing enter. Or remotely if it’s an iPhone or Device unlock app phone. No cables, confusing directions, or technical smarts needed. It’s as easy as making a phone call! Cell Phones have so many amazing capabilities, this is one of them! Unlocking your cell phone opens up the full potential of your cell phone and helps enhance the user experience to the max. Because cell phone unlocking has become so popular the last few years we get people from all over the globe and from all walks of life. Family’s trying a network with a better plan, people saving money by switching to a cheaper pre-paid carrier, service men and women serving overseas, student’s studying abroad for the semester, entrepreneurs who buy and sell phones, the list goes on and on. There’s absolutely no negatives and so so many positives! I don’t know about you but I love my phone and want to keep it, unlocking enables you to do that!