What if I still have questions?

If your question isn’t listed here, please reach out anytime. We are happy to help clarify anything about your order or the unlocking process. Service hours are Monday to Saturday, 6 AM to 9 PM PST. Email sales@theunlockingcompany.com, WhatsApp +1 585 748 1015, Text +1 530 314 8018, Call +1 800 986 6731, or use Live Chat on our website.

Is this service for lost or stolen phones?

No. Devices reported lost, stolen, in collections, or blocked for non-payment cannot be unlocked. Our service is strictly for the legal owner of a device.